Translation / Email Response

SanYu has been providing linguistic services to our clients in many different fields of business. For instance, we translate English websites into Japanese. This translation is not merely translating from text to text, but also editing. Because some texts in the websites must fit in the allocated space, our web translators need to work within the limitations, revising the language for the space without losing impact or meaning.

Email Response / Translation

With Email Response service, we will take care of your Japanese-speaking customers by email and telephone. This service includes replying to inquiries, taking orders and handling customer claims.

The Email Response service is ideal for the company needing to establish long-term relationships with end-users and also business partners. By using the service, you will be able to cut unnecessary labor, and save office space and equipment costs. All of our bilingual customer representatives are well trained and experienced, so please let us handle your customers and daily tasks so that you will have more time to concentrate on important tasks.

We are offering 2 types of payment plans to meet your business needs. Type-A is great for the company that receives less than 25 emails per week. If you receive more than 10 emails everyday, we recommend Type-B which has either "1 hour per day" or "4 hours per day" payment plans.

A monthly report which includes numbers of incoming and outgoing emails will be given in the middle of month.